Most hosting companies have a rewards programme that looks impressive until you actually try to use it. Tier systems that require you to hit a monthly spend target, points that expire after 90 days, redemption catalogues full of branded merchandise you didn't ask for.
Flame Stars is our attempt to do this without the theatre.
How it works
Stars are deposited into your account automatically — there's nothing to opt into, no dashboard to check, no hoops to jump through. If you have an active TrueCore account, you're already earning.
The amount you earn each month depends on your plan:
- Flameling — 2 ⭐/month
- Higher plans — up to 20 ⭐/month on Inferno
Stars never expire. There are no tiers to maintain.
Surprise bonuses
Beyond the monthly deposit, extra stars appear from time to time — small thank-yous for sticking around. We don't pre-publish the schedule because half the fun is the surprise. They show up in your portal's Stars history when they land.
When you upgrade your plan you also get a one-time 5 ⭐ bonus — a small acknowledgement that you're growing with us. (That one we're happy to publish.)
Ember's Blessing
Once a month, without warning, Ember picks one active customer at random and drops a chunk of stars on their account. Anywhere from 10 to 50.
Ember is the name for TrueCore's primary server: the node that keeps everything running. The blessing is just Ember being generous. We don't say in advance who it'll be, and there's nothing to do or opt into. If it's you, you'll see a note at the top of your Stars page.
What can you redeem?
Stars redeem against real things:
| Reward | Cost | |--------|------| | £5 gift card (Costa, Starbucks, or Amazon) | 30 ⭐ | | 1 month free hosting | 100 ⭐ | | £25 gift card | 150 ⭐ | | 3 months priority support | 200 ⭐ |
The free hosting month is applied directly to your next invoice — no voucher codes, no manual process. Gift cards are sent to your account email.
Where to check your balance
Your stars balance and full redemption history are in the Stars tab of your customer portal. If you haven't checked recently, you may have more than you think — especially if you've been with us for a while and Ember has been by a few times.
The full rewards catalogue, including current star rates for each plan, is at truecorehosting.com/rewards.html.